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Welcome to The RAM Review. We’re glad you’re here. We’re also proud to be rolling out this new website and the first installment in our series of Monday-morning newsletters, “Dispatches From The Plant,” during the 27th Annual SMRP Conference, Oct. 7 – Oct. 11, 2019, in Louisville, KY.


As you’ll soon discover, The RAM Review is dedicated to providing thought-provoking, expert-driven insight, practical tips, product and service solutions, and industry news and views related to areas of reliability, operational availability, and maintenance (RAM). Our focus will be on the ever-important “people” and “process” sides of RAM.

Whether it’s through this website or our weekly “Dispatches From The Plant” newsletters, we have but one goal: to be a trusted source of information that can help you improve not only your individual performance, but that of your equipment, line, department, plant, or facility.

We intend to achieve our goal by supplying a variety of timely content aimed at driving reliability, safety, environmental compliance, and profitability across your operations.

CLICK HERE to learn about some of our regular featured perspectives.

Why should you look to 
The RAM Review for such insight? In a 2009 Aberdeen Group report that compared asset-management leaders and laggards, co-authors Mehul Shah and Matthew Littlefield, who are now with LNS Research, summed up seven good reasons:

    1. Asset-management laggards endure 7 times as much downtimeas upper-quartile asset managers.
    2. Upper-quartile asset managers spend 27% lesson asset maintenance and care than their lower-quartile counterparts.
    3. Upper-quartile asset managershave over 17% higher OEE (overall equipment effectiveness) than their lower-quartile-performing counterparts.
    4. Upper-quartile asset managers routinely outperform their return-on-asset (ROA) projections, while laggards typically fail to meet, much less exceed expectations.
    5. Upper-quartile asset managersare more than 3.6 times as likely to be able to compare asset performance across plants than their lower-quartile counterparts.
    6. Asset-management leaders are 2.8 times more likely to use historical and real-time data as actionable intelligence than are asset-management laggards.
    7. Upper-quartile asset managers are 2.4 times more likely to frequently assess equipment-asset-management risk to operational capability than their lower-quartile counterparts.

Rest assured: The RAM Review is not our first rodeo. We’ve been competing in this arena for many years. In fact, you may be quite familiar with our seasoned editorial team.

Collectively, Ken Bannister, Heinz Bloch, Bob Williamson, Jane Alexander, and I have more than a century’s worth of experience in helping improve RAM on plant floors around the globe, including sharing best practices with countless plant professionals in books, magazine articles and columns, conference papers and presentations, and training.

But our editorial team will not be riding alone on The RAM Review. A host of other contributors at the top of their respective fields also will be weighing in on crucial RAM-related issues.

So, if you and your team, like ours, have an ongoing interest in the topic of RAM improvements, we hope you’ll add this website and our Monday-morning “Dispatches From The Plant” to your go-to list of technical resources, and then encourage others to do the same.TRR


CLICK HERE to learn more about The RAM Review and our editorial team.


Drew Troyer has 30 years of experience in the RAM arena. Currently a Principal with T.A. Cook Consultants, he was a Co-founder and former CEO of Noria Corporation. A trusted advisor to a global blue chip client base, this industry veteran has authored or co-authored more than 250 books, chapters, course books, articles, and technical papers, and is popular keynote and technical speaker at conferences around the world. Among other things, he also serves on ASTM E60.13, the subcommittee for Sustainable Manufacturing. Drew is a Certified Reliability Engineer (CRE), Certified Maintenance & Reliability Professional (CMRP), holds B.S. and M.B.A. degrees, and is Master’s degree candidate in Environmental Sustainability at Harvard University. Email